Exchanges/Returns

Our products are fully exchangeable and returnable, provided they are in the same condition as shipped. We know that sometimes products are purchased well in advance so there is no time restriction. In order to exchange or return, please send the product back to the address below along with a note detailing your name, order number, and what you would like (return or exchange for a different style/size). For exchanges that result in a different price we will contact you for additional payment or if credit will credit the initial purchase.

Astis

1417 Saint Charles Street

Alameda, CA 94501

Repairs

We guarantee everything we make. If you are have an issue with our products and need it to be repaired, please send it back to the address above with a note saying the issue and your return shipping address (USPS). Once we receive it, we will repair it and ship it back to you. For issues due to normal wear and tear, please see our refurbishment process.